Contact
We're here to help
Questions about a product, an order, or a custom project? Send us a note and our team will get back to you within 1–2 business days.
Product Guidance
For help choosing between patio umbrellas, pop up canopies, sizes, materials, and bases.
Commercial & Event Projects
For restaurants, cafés, outdoor markets, vendor booths, poolside spaces, and commercial shade needs.
Order & Product Support
For shipping, damaged packages, missing parts, warranty questions, and product care.
Registered principal office
75 E 3rd St Ste 7, Sheridan, WY 82801, United States
Asterline Group LLC’s legal and business-information address.
Fulfillment and authorized returns
3227 Producer Way, STE 115, Pomona, CA 91768, United States
The Pomona facility handles fulfillment and authorized mail returns. It is not a retail storefront. Please contact us before sending a return.
Customer-service hours
Monday–Friday, 9:00 AM–5:00 PM Pacific Time
