Product support
Help with delivery damage, missing or incorrect parts, setup questions, and potential manufacturing defects.
SolmiraShade does not publish an unspecified storewide warranty. A product-specific warranty applies only when a duration and written terms appear on that product page or in documentation supplied with the product.
Contact us with the order and product details so we can determine the appropriate resolution.
Complete documentation helps us review the issue accurately.
Normal wear, misuse, modification, improper installation, inadequate anchoring, and weather damage are not automatically manufacturing defects. Close and secure shade products during wind, storms, or unsafe weather.
Send your order details, photos, and a clear description. We will review the information against the applicable product documentation and store policies.
Patio, event & commercial outdoor shade support
