Privacy Policy

This Privacy Policy explains how Asterline Group LLC, operating the SolmiraShade ecommerce brand (“SolmiraShade,” “we,” or “us”), handles information when you visit solmirashade.com, contact us, or place an order.

Information we collect

We collect information you provide, including your name, email, phone number, billing and shipping addresses, order contents, customer-service messages, and newsletter preferences. Stripe processes payment-card details; SolmiraShade does not store complete card numbers.

We may also receive basic device, browser, page-view, referral, and security information needed to operate, measure, and protect the website.

How we use information

• Process payment, tax, fulfillment, delivery, returns, and refunds.
• Send order, shipping, and customer-service communications.
• Prevent fraud, abuse, and security incidents.
• Maintain store records and comply with legal obligations.
• Send marketing email only when you choose to subscribe.
• Invite eligible customers to participate in Google Customer Reviews.

Service providers and Google Customer Reviews

We share only the information reasonably needed by providers that support payment processing, tax calculation, delivery, email, site measurement, hosting, fraud prevention, and customer support. For an eligible paid order, the Google Customer Reviews opt-in may receive the order identifier, customer email, destination country, and estimated delivery date so Google can offer a post-delivery survey. Participation is optional and subject to Google’s privacy terms.

Sale of personal information

We do not sell personal information for money. We may disclose information when required by law, to protect customers or the store, or as part of a business transaction subject to appropriate safeguards.

Retention and security

We retain information for as long as reasonably needed for orders, support, accounting, fraud prevention, and legal obligations. We use administrative and technical safeguards, but no online system can guarantee absolute security.

Your choices and requests

You may unsubscribe from marketing email at any time. Depending on where you live, you may request access, correction, or deletion of certain personal information, subject to legal exceptions. Email sales@solmirashade.com.

Business contact

Asterline Group LLC
Principal office: 75 E 3rd St Ste 7, Sheridan, WY 82801, United States
Email: sales@solmirashade.com
Phone: 949-664-9487

See our Business Information, Shipping Policy, and Returns & Refunds Policy.