Order support

Shipping & Returns

A summary of the terms that apply to direct online purchases in the United States.

Policy summary

United States shipping

Orders are processed in 1–2 business days, with estimated FedEx Ground delivery 3–7 business days after dispatch.

Cost shown before payment

Shipping is free at a $199 merchandise subtotal. Below $199, the calculated cost is shown before payment.

Mail returns

Request authorization within 30 days. Items must be new, unused, complete, and in original packaging.

Clear refunds

No restocking fee. Approved refunds are issued to the original payment method within 10 business days after inspection.

Authorized returns facility

3227 Producer Way, STE 115, Pomona, CA 91768, United States

Authorized mail returns only. No in-person drop-offs are accepted, and this is not a retail storefront.

Review the complete terms before purchase: Shipping Policy · Returns & Refunds Policy.